Description of Service

This is a cloud-based live chat solution. It can be integrated with existing websites, enabling real-time communication between customers, employees and internal team members.

Processing Company

Userlike UG

Probsteigasse 44-46, 50670 Cologne, Germany

Data Purposes

This list represents the purposes of the data collection and processing.

- Providing online chat

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

privacy@userlike.com

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

- Worldwide

Data Recipients

In the following the recipients of the data collected are listed.

- Userlike UG, Subcontractors

Click here to read the privacy policy of the data processor

https://www.userlike.com/en/terms#privacy-policy

Stored Information

uslk_umm_{organization-id}_s
This is used to re-identify the users.
TYPE: cookie
Duration: 1 year, 6 hours

Description of Service

This is a consent management service. Usercentrics GmbH is used on the website as a processor for the purpose of consent management.

Processing Company

Usercentrics GmbH

Sendlinger Str. 7, 80331 Munich, Germany

Data Purposes

This list represents the purposes of the data collection and processing.

- Compliance with legal obligations

- Consent storage

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Local storage

- Pixel

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The consent data (given consent and revocation of consent) are stored for one year. The data will then be deleted immediately.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

datenschutz@usercentrics.com

Data Recipients

In the following the recipients of the data collected are listed.

- Usercentrics GmbH

Click here to read the privacy policy of the data processor

https://usercentrics.com/privacy-policy/

Stored Information

uc_settings
This holds the ControllerID and SettingsID, the language, settings version and services with their consent history.
TYPE: web
Duration: Session

uc_user_interaction
This is used to signal whether a user has already given consent.
TYPE: web
Duration: Session

Description of Service

The Content Management System (CMS) provides the ability to create & modify the contents on this Website for authorized users. Furthermore it integrates all relevant features like e.g. car configurator, login or forms into the Website.

***Technical information***

ow_aem_jwe : This is the Encrypted token that assures us and our integrated apps that the user that did the login is authorized to view the personal information (Session)

ow_aem_jws : This is the Encrypted token that assures us and our integrated apps that the user that did the login is authorized to view the personal information (Session

ow_aem_loginstate : This a token that assures us that the user that did the login is the correct one (Session)

ow_aem_missingDataConfig : This informs our integrated apps of the login status of the visitor (Session)

scrollHintWasShown : This informs our CMS if all required personal info is provided, and if not asks the user if he wants to complete the user form (Permanent)

***Navigation information***

callback_uri : This cookie allows us to take the end user to the intended webpage after a successful login. (Permanent)

callback_url : This cookie allows us to take the end user to the intended webpage after a successful login. (Permanent)

ow_aem_apiGatewayConfiguration : This informs our integrated apps of the available sources of information (Session)

ow_aem_changeemail : This informs our integrated apps of the URL to point the user in case of a change in email is requested (Session)

ow_aem_ciamLoginUrl : This informs our integrated apps of the URL to point the user, if a login is required (Session)

ow_aem_ciamLogoutUrl : This informs our integrated apps of the URL to point the user if a logout is required (Session)

ow_aem_ciamRegistration : This informs our integrated apps of the URL to point the user if a registration is required (Session)

ow_aem_confirmregistration : This informs our integrated apps of the URL to point the user when confirming the registration entry (Session)

ow_aem_everLoggedIn : This informs our integrated apps if it is the first time the user is on our page, so all login checks that are in place are run. (Permanent)

ow_aem_loginLinkText : This informs our integrated apps of the text to be present on every login button, for consistency (Session)

ow_aem_logoutLinkText : This informs our integrated apps of the text to be present on every logout button, for consistency (Session)

ow_aem_passwordreset : This informs our integrated apps of the URL to point the user when requesting a password reset (Session)

ow_last_application : This informs our integrated apps of the last app used by the user (Session)

ow_last_linkname : This informs our integrated apps of the last visited URL the user has browsed in our platform (Session)

ow_aem_sub : Internal checking and validation code (encripted) (Session)

ow_aem_postLoginCallbackUrl : Redirect Target after login has been triggered. (Session)

ow_aem_postLogoutCallbackUrl : Redirect Target after logout has been triggered. (Session)

***Personal information***

ow_aem_consent : This informs our integrated apps if the user has given his consent for personal data collection, even before the registering process, legal requirement in some parts of the world (Session)

ow_aem_email : This informs our integrated apps of the authorized e-mail for personalization purposes (Session)

ow_aem_firstname : This informs our integrated apps of the user's first name, for personalization purposes (Session)

ow_aem_gender : This informs our integrated apps of the user's gender, for personalization purposes (Session)

ow_aem_lastname : This informs our integrated apps of the user's last name, for personalization purposes (Session)

ow_aem_name : This informs our integrated apps of the user's name, for personalization purposes (Session)

ow_aem_phone : This informs our integrated apps of the user's phone for personalization purposes (Session)

ow_aem_wkoUserData : This provides adititonal informations to our integrated apps for personalization purposes (e.g. the salutation to be used on a specific market with the logged in user) (Session)

ow_aem_wkoUserDataExtended : This provides adititonal informations to our integrated apps for personalization purposes (e.g. the salutation to be used on a specific market with the logged in user) (Session)

ow_aem_roles : This informs our integrated apps if a user has extra permissions to edit some contents (deprecated) (Session)

volume : Volume level that our audio player played the last content (to keep it as the default value for other audio contents) (Permanent)

aem:video:volume: : Volume level that our audio player played the last content (to keep it as the default value for other audio contents) (Permanent)

ow_aem_declarationOfConsent : OneDoC is the global Daimler owned Marketing Permission Platform, where a customer can sign to declare, whether he/she wants to be contacted for marketing purpose. (Session)

ow_aem_dealerContext : The Dealer context is a unique retailer identifier. This identifier is needed to create localized link outs and requests for applications. This ensures that any application shows results filtered for current dealer. (Session)

financeData : This provides adititonal informations to our integrated apps about the user's financial status (e.g. "Customer Type" and "Deposit Amount"). (Session)

cntxt_preferredDealer : This cookie is necessary to get the preferredDealer contextID, to be able to return the customer's preferredDealer (7 days)

UCMS-CNTXT-ID : This cookie is necessary to get the user context contextID, to be able to determine if the user is a private customer or a business customer. (7 days):

ucms.contextToken : This cookie is necessary to get the user context contextID, to be able to determine if the user is a private customer or a business customer, this is used when we can't pass the UCMS-CNTXT-ID. (Session)

cscs-token : This cookie identifies the session of a user so that the functionality of switching between private and business customer profile works. (Session)

ow_aem_customerConsentForProductInformation : Consent status for "Customer consent for product information consent". (Session)

ow_aem_enableDataUsages /ow_aem_dataUsageScopes : OneDoC is the global Daimler owned Marketing Permission Platform, where a customer can sign to declare, whether he/she wants to be contacted for marketing purposes. (Session)

ow_aem_selectedAssociatedVehicle_* : This informs our integrated apps of the last selected vehicle for personalization purposes. (Session)

ow_aem_userAssociatedVehicles : This informs our integrated apps about the user associated vehicles. (Session)

ow_aem_userAssociatedDealers : This informs our integrated apps about the user associated dealers. (Session)

***Redirect Target after login has been triggered.***

swsp:B2XCORE_AUTHENTICATION : This object stores the copy of the JWE and Logged sensitive Profile Data. (Session)

B2XCORE_SESSION : This indicate that browser wasn't close. (Session)

***Search***

aem--contentsearch-fss-session : This cookie is needed to provide the search function properly on every page of our website. (Session)

fss.sessiontoken : This is an anonymous token required to generate statistical data about FSS usage. (4 weeks)

fss.searchHistory : This token is used to store history of search suggestions in the user's browser. This token is suffixed with the market locale. E.g.: fss.searchHistory.de_DE. (Permanent)

***Vans***

ow_vans_last_linkname : This informs our integrated apps of the last visited URL the user has browsed in our platform (Session)

***Google Tag Manager ***

kpi : Stores information about which applications have been interacted by the user to avoid firing Marketing Tags multiple times within an application, thus impacting site performance. Cookie is only set when we have consent for paid media technologies. (Session)

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

-cookies

Description of Service

This is a content delivery network provided by Amazon. The use of a CDN enables the user to make content available to you for retrieval more quickly with the help of regionally or internationally distributed servers. When you access this content, a connection is established between you and the respective servers of the CDN, whereby personal data may be transmitted.

Processing Company

Amazon Web Services EMEA SARL

38 Avenue John F. Kennedy, L-1855 Luxemburg

Data Purposes

This list represents the purposes of the data collection and processing.

- Content Delivery

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Scripts

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- Worlwide

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

- Worldwide

Data Recipients

In the following the recipients of the data collected are listed.

- Amazon Web Services EMEA SARLs

Click here to read the privacy policy of the data processor

https://aws.amazon.com/privacy/

Click here to read the cookie policy of the data processor

https://aws.amazon.com/privacy/

Description of Service

We use Worldpay as payment provider for our services.

Processing Company

Fidelity National Information Services Inc

601 Riverside Avenue Jacksonville, FL 32204 United States

Data Purposes

This list represents the purposes of the data collection and processing.

- payment processing

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- United States

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- Worldpay will retain personal information only for as long as it is needed.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

data.protection@fisglobal.com

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

- United States

Description of Service

This is a content delivery and cloud infrastructure service provider that distributes, accelerates and protects online applications

Processing Company

Akamai Technologies GmbH

Parkring 20–22, 85748 Garching, Germany

Data Purposes

This list represents the purposes of the data collection and processing.

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

privacy@akamai.com

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

- Worldwide

Data Recipients

In the following the recipients of the data collected are listed.

- Akamai Technologies, Inc., Akamai Technologies GmbH

Click here to read the privacy policy of the data processor

https://www.akamai.com/us/en/multimedia/documents/akamai/akamai-privacy-statement.pdf

Stored Information

AKA_A2
This is used to speed up content delivery on websites using the adaptive acceleration feature.
TYPE: cookie
Duration: 1hour

RT
This cookies is used to measure loading times of pages.
TYPE: cookie
Duration: 1 month, 19 days

bm_sv
This is used to optimize the response time between the visitor and the website.
TYPE: cookie
Duration: 2 hours

bm_mi
This cookie is used to measure the performance..
TYPE: cookie
Duration: 2 hours

Description of Service

This is a cloud computing service.

Processing Company

Amazon Web Services EMEA SARL

38 Avenue John F. Kennedy, L-1855, Luxembourg

Data Purposes

This list represents the purposes of the data collection and processing.

- Cloud computing

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

eu-privacy@amazon.co.uk

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

Data Recipients

In the following the recipients of the data collected are listed.

- Userlike UG, Subcontractors

Click here to read the privacy policy of the data processor

https://aws.amazon.com/privacy/?nc1=f_pr

Click here to read the cookie policy of the data processor

https://aws.amazon.com/legal/cookies/

Stored Information

AWSALB
This cookie is used to keep the user on the same server for each subsequent request on which they have landed with their first request. It is used for load balancing.
TYPE: cookie
Duration:7 days

AWSALBCORS
This cookie is managed by AWS and is used for load balancing.
TYPE: cookie
Duration:7 days

Description of Service

This is a real user monitoring service to ensure the proper operation of the website for the users by measuring relevant technical parameters, thereby identifying any problems such as increased loading times, a high error rate or limited availability at an early stage and enabling them to be rectified quickly.

Processing Company

Datadog, Inc.

620 8th Ave 45th Floor New York, NY 10018, United States of America

Data Purposes

This list represents the purposes of the data collection and processing.

- Analytics

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- For the lifetime of a session which is maximum 4 hours.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

gdpr@datadoghq.com

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

- United States of America

Data Recipients

In the following the recipients of the data collected are listed.

- Datadog, Inc.

Click here to read the privacy policy of the data processor

https://www.datadoghq.com/legal/privacy/

Stored Information

_dd_s
This is used to group all events generated from a unique user session across multiple pages.
TYPE: cookie
Duration: 30 minutes

dd_site_test_*, dd_cookie_test_*
This is used to test for cookie support.
TYPE: cookie
Duration: Session

Description of Service

fcis:callers:production : The value is used to improve loading time of the Finance Calculator (Session)

fcis:config:default:production:ft : The value is used to improve loading time of the Finance Calculator (Session)

fcis:callers:production:ft : The value is used to improve loading time of the Finance Calculator (Session)

fcis:config:default:production : The value is used to improve loading time of the Finance Calculator (Session)

fcis:translations:[MARKET]:production : The value is used to improve loading time of the Finance Calculator (Session)

fcis:translations:[MARKET]:production:ft : The value is used to improve loading time of the Finance Calculator (Session)

Description of Service

Mercedes-Benz Store is an e-commerce solution that supplies all physical and digital products for its customers.[shop]-[market]-anonymousAccessToken : Validity of the current anonymous access token. (Permanent) [shop]-[market]-anonymousAccessTokenValidity : Validity of the current anonymous access token. (Permanent) [shop]-[market]-authenticationMode : Contains the information whether the customer is currently logged in or not logged in. (Permanent) [shop]-[market]-orderGuid : Contains the order guid for the current customer. (Permanent) [shop]-[market]-searchFilters : Contains the current customer's selected search filters. (Session) [shop]-[market]-statistics-id : Contains the ID for determining the usage of frontend components. (Session) [shop]-[market]-cartGuid : Contains the user's ID for the current shopping cart. (Permanent) [shop]-[market]-journeyConfiguration : Contains the journey configuration for the shop. (Permanent) [shop]-[market]-orderId : Contains the current customer's order ID. (Permanent) [shop]-[market]-router-history : Contains the customer's navigation history to enable navigating back within the application. (Session) [shop]-[market]-runtimeConfiguration : Contains the current frontend configuration of the shop. (Permanent) [shop]-[market]-stateMachineOptions : Contains the process steps of the current customer journey. (Permanent) [shop]-[market]-visitorId : Contains a unique identifier for the current user to ensure that he/she retains his/her selected configurations. (Permanent) [shop]-[market]-cartId : Contains the current customer's selected product range. (Session) [shop]-[market]-shopFullURL : Contains the full shop URL. (Session) dcp-[shop]-[market]-selectedUserProfile : This cookie stores the basic company profile data of the user. It is used for a better performance between profile changes or accessing the data. The cookie will be active until the end of the current browser session. (Session) mbcsUserCountry : This cookie stores the country from which the Connect Store is accessed. The cookie will be active until the end of the current browser session. When the customer places an order, this value is recorded, so the information from which country the order was placed is available for order reporting. This value is used during the refutation check: customers are only allowed to order in a market, if they are based in the same country as the market. Amongst other criteria (the registration country of their vehicle, the country of their billing address, ...), the country from which the user accesses the Connect Store is used to make that determination. Additionally, after an order is placed, this information is passed on to accounting systems to use during invoicing. (Session) mbcsUserIP : This cookie stores the IPv4 address from which the Connect Store is accessed. The cookie will be active until the end of the current browser session. When the customer places an order, this value is recorded, so the information from which ip address the order was placed is available for order reporting. (Provided by AKAMAI) After an order is placed, this information is passed on to accounting systems to use during invoicing. The customer's IP address is required by accounting systems for legal reasons, to verify the customer's location. (Session) market-[country]-[environment]-pcp-fincalccode : Contains the code from the last quote of the financial calculator (Session) market-[country]-[environment]-pcp-currentstate : Contains the current step of the checkout process. (Session) market-[country]-[environment]-pcp-returnurl : Contains the url from where the user came to checkout page so it can return there. (Session) market-[country]-[environment]-attention-module-shown : Can only contain the value "true". Indicates that the attention modal was already shown and that it shouldn't open again during the session. (Session) market-[country]-[environment]-emh_product : Contains all information about the current displayed product, equipments and dealer(s). (Session) market-[country]-[environment]-emh_products : Contains all list of current displayed products, search parameters and dealers. (Session) market-[country]-[environment]-last_order_info : Contains all the information related to the user's journey until the completion of the order: selected payment type, cash payment price (minus the tax), monthly payments price, interest rate, name, surname, vehicle model (for example: A 160 Kompaktlimousine), date when the order was was submitted. This information is used to personalise the email. (Session) market-[country]-[environment]-user-context : Stores the User Context to be used throughout the workflow (B2B or B2C) (Session) market-[country]-[environment]-emh_dealer_context : Stores the dealer information (dealer name, contact details, outlet IDs) if a user enters the EMH shop from a retailer website (OWIR) (Permanent) [shop]-[market]-userAccessTokenValidity : Timestamp when the current user access token is slated to expire. (Permanent) [shop]-[market]-compatibility_check_[userId] : Stores the vin/fin or online code (code of a configured vehicle) which was used the last time a compatibility check was performed. (Permanent) [shop]-[market]-selected_vehicle_[userId] : Stores the vin/fin of the paired vehicle which is currently selected. (Permanent) [shop]-[market]-userId : Technical userId of the current user. (Permanent) LAST_LANG : This cookie stores the language of the country from which you access the website. This makes it possible to display the contents in your language. Reading a language from cookie is used as fallback, if language is not part of the request mapping.Since we are using occ apis every request must be having lang parameter in it. Since there is possibility of having lang in every request, using this cookie as fallback makes sense. (Session) LAST_SITE : This cookie stores the ID of the opened website. This is used by the application to select the correct site. Since we are using occ apis every request must be having site id as part of it. Since there is possibility of not having site as part of request, it makes sense to read the cookie in such cases. (Session) [shop]-[market]-userAccessToken : The user's current access token. (Permanent) spartacus⚿⚿currency : Contains the currency value of the application (Permanent) spartacus⚿⚿language : Contains the language of the application (Permanent) spartacus⚿⚿auth : Contains the Authentication details such as token, Userid and redirect url of the user based login and logout (Permanent) spartacus⚿⚿anonymous-consents : Contains the consent data of the user (Permanent) spartacus⚿atcpps-au⚿cart : Contains the Cart active value. Initially the cart active value is empty for both anonymous and current user. If the cart is active the cart value gets updated based on the anonymous and current user (Permanent) Route : Contains the value and frontend site domain (Session) Route : Contains the value and frontend site domain (Session) dcp-mp-de-searchAssortment : Includes the selected assortment of the current customer (Session) dcp-mp-de-userAccessToken : Includes the access token of the current customer (Permanent) dcp-mp-de-userId : Includes the ID of the current customer. (Permanent) dcp-mp-de-userRefreshToken : Includes the refresh token of the current customer. (Permanent) dcp-mp-de-wishlistProducts, dcp-mp-de-wishlistMessageShown : Stores a list of the customer's saved vehicles. (Permanent)

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Description of Service

This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via the Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.

Processing Company

Google Ireland Limited

Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes

This list represents the purposes of the data collection and processing.

- Tag Management

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Website tags

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

- Art. 6 para. 1 s. 1 lit. f UK GDPR

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

- European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

- The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.

https://support.google.com/policies/contact/general_privacy_form

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

Data Recipients

In the following the recipients of the data collected are listed.

- Alphabet Inc., Google LLC, Google Ireland Limited

Click here to read the privacy policy of the data processor

https://policies.google.com/privacy?hl=en

Click here to read the cookie policy of the data processor

https://policies.google.com/technologies/cookies?hl=en

Description of Service

By logging in to Mercedes me, you will be able to log in to our website with your Mercedes me ID. This will give you access to connectivity services offered by Mercedes-Benz Group and its partners, such as Mercedes me connect services. In addition, you can review vehicle data, personalize your Mercedes settings and remotely control vehicle functions. ***General*** _VCAP_ID_ : Mercedes me Connectivity Services - This cookie contains PCF variables. (Session) BIGipServer : Mercedes me Connectivity Services - Persistence cookie from load balancer. See https://support.f5.com/csp/article/K6917 (Session) BIGipServerRD_000_POOL_STD_ONEWEB_MEAPP_PP : Mercedes me Connectivity Services - This cookie serves as the F5 load balancer upstream of PCF. (Session) ciamAuth_targetUrl : Mercedes me Connectivity Services - This cookie stores the callback URL to which the user is to be forwarded following CIAM authentication. (Session) ciamAuth_viewObjec : Mercedes me Connectivity Services - This cookie stores the basic user data from CIAM, including the CIAM-ID, via which the user is identified after returning from CIAM. (Session) countryCode : Mercedes me Connectivity Services - This cookie contains the current country code. (Session) locale : Mercedes me Connectivity Services - This cookie contains the current locale. (Session) MMCSPAID : Mercedes me Connectivity Services - This cookie contains the gatekeeper session ID. (Session) mvpClientId : Mercedes me Connectivity Services - This cookie is set for each device for the purposes of communication with VVA and CPD. (Session) MVP-JSESSIONID : Mercedes me Connectivity Services - This cookie serves to ensure correct instance routing within PCF. (Session) MVP-SESSION : Mercedes me Connectivity Services - This cookie identifies a user's session so that OneWeb authentication and authorisation work. (Session) redirectURL : Mercedes me Connectivity Services - The forwarding URL is stored in this cookie after a successful CIAM email update, a password or a mobile phone update has been started. (Session) SESSION : Mercedes me Connectivity Services - This cookie contains the session ID which enables us to access the corresponding entry in the database in order to ascertain information about VIN, CIAM ID, service (Map Update or Software Update), user's active service status. (Session) smcLoginState : Mercedes me Connectivity Services - This cookie is used to save certain log-in session data from a third-party library SMCSDK. (Session) updateSuccessUrl : Mercedes me Connectivity Services - This cookie stores the forwarding URL after a successful email update. (Session) isContextB2B : Use to detect the context, for example if the user follows the B2B flow and clicks to manage vehicle then this should be changed to true, if they follow a B2C (B2C will set this to false). (Session) swsp:MMV-VS : Persisted store connection for the Mercedes me Vehicle Area data store. It should be used for passing the necessary information about the currently selected vehicle from one front end component to the other in the B2C vehicle management pages. (Session) ***meHome B2B*** swsp:MHB2B_B2B_USER_CONTEXT : This informs our integrated app about the current user context (action permissions, user role, fleets, vehicles...) (Session) mhb2b_active_profile : This store item contains informations about the active profile of a B2B user (company, roles, contextualVehicleCount). (Session) companyAssociatedVehicles : This item contains the selected company vehicles. (Session) companySelectedVehicle : This item controls the vehicle information displayed in the Company Dashboard Page. (Session) ***meDashboard*** userConsiderationSelectedVehicle : Serves the consideration slider on the vehicle stage to know which vehicle is currently in view for other components of the page to adapt for this specific vehicle. Vehicles that can be in view are either saved car configurations, saved stock vehicles, test drives closed or registrations. (Session) "SCCS_WISHLIST_PREFIX_SAVE/ SCCS_WISHLIST_PREFIX_DELETE" : Saves commision number or product code for customer in case, the user is not logged in. After successful login, the information is used to store the vehicle in dashboard. (Session) swsp:mm-consid_touchpoints : Needs for technical support to initialize and save onces, to reduce the backend calls. (Session) swsp:SCCS_MBTI_COMPARE_SELECTED_PRODUCTS : This cookie stores vehicle information (i. e. commissionNumber, productCode, vehicleId, imageUrl, name) of vehicles selected by the user for later comparison. (Permanent)

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Description of Service

Vehicle Accident Management (VAM)vam-database : Stores the provided pictures of the accident damage to be prepared and submitted. (Session) launch_lastpage : Keeps track of the page the user is currently on. (Session) vam-state-* : Stores the provided or entered user data and other necessary information (among others the first- and lastname, telephone number and email, vehicle identification, preferred dealer, timeslot for callback) to enable a claim to be prepared and submitted. (Session)

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Description of Service

_sdsat_DO_assortment : This cookie stores all data that the shop requires to operate. (Session) applicationStorage-[service-products]* : This cookie stores all data that the shop requires to operate. (Session) dcps_storage_version : This cookie stores the current version of the platform. (1 Year) LAST_LANG : This cookie stores the language of the country from which you access the website. This makes it possible to display the contents in your language. (Session) LAST_SITE : This cookie stores the ID of the opened website. This is used by the application to select the correct site. (Session) mbcsUserCountry : This cookie stores the country from which the Connect Shop is accessed. The cookie will be active until the end of the current browser session. (Session) mbcsUserIP : This cookie stores the country from which the Connect Shop is accessed. The cookie will be active until the end of the current browser session. (Session) test : This platform cookie tests whether the browser is able to save cookies. (1 January 1970) cias_target : This cookie stores a authentication target which is used to know which authentication request has been performed by the users, such as a registration, login, logout or SSO login. (Session) cias_rtid : This cookie stores a session ID which is used to interact with out transversal authentication service. (Session)

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

- Cookies

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

This is a web analytics service. With this, the user can measure the advertising return on investment "ROI" as well as track user behavior with flash, video, websites and applications.

Processing Company

Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes

This list represents the purposes of the data collection and processing.

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

Stored Information

__utmb
This cookie is used to track the time of the visit.
TYPE: cookie
Duration: Session

__utmb
This cookie is used to track the time of the visit.
TYPE: cookie
Duration: Session

__utmb
This cookie is used to track the time of the visit.
TYPE: cookie
Duration: Session

__utmb
This cookie is used to track the time of the visit.
TYPE: cookie
Duration: Session

__utmb
This cookie is used to track the time of the visit.
TYPE: cookie
Duration: Session

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)

Description of Service

The Van Online Configurator allows you to configure your favourite Mercedes-Benz model and contact your Mercedes-Benz partner. You also have the possibility to save and print your configuration or to share it with others. [market]/configuration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/price-mode : Allows restoring the VOC price preference mode to the last state in case of a page revisit (Session) [market]/filter-state : Allows restoring the VOC Showroom filter to the last state in case of a page revisit (Session) [market]/fullConfiguration : Allows restoring your last vehicle configuration in case of a page revisit (Session) [market]/financing : Allows restoring the VOC finance information to the last state in case of a page revisit (Session) [market]/vehicle-view : Allows restoring all loaded images in case of a page revisit (Session)